The unified form for requests (exchanges, returns, and incorrect or incomplete orders)
If you wish to exchange or return the product, or if you encounter a problem in receiving the order, whether it is incomplete or wrong, please fill out the following form:
Unified forms link : https://forms.gle/51GYkMXgKSubaSAW9
Please also submit your request and add photos of the product in the condition it reached you within a maximum of 7 days from the date you receive the request. Our employees will also review your request and verify the item(s) and you will be notified of approval or not by contacting you directly.